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Stephan
- 2. Dez 2020
- 1 Min.
"Der Kunde zahlt alles": Kundenzentrierung ist ein MUSS
Es zwar nicht elementar Neues, aber es gehört immer wieder in Diskussion eingeworfen. Der Kunde zahlt alles! Und deshalb MUSS (immer wieder) das Unternehmen, die Marke, die Produkte, die Prozesse und das Marketing aus Sicht des Kunden betrachten. Und wenn Sie Kundenzentrierung schaffen, werden Sie zufriedenere und loyale Kunden gewinnen! Quelle: Cyrill Luchsinger Das Thema Kundenzentrierung wird im Laufe der Zeit "verschüttet." Die Geschäfte laufen mal nicht so gut, da schaut
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